Dealova Tours & Travel

Last Updated: [22 January 2024]

Dealova Tours & Travel (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, make bookings, or communicate with us.

By using this website, you consent to the data practices described in this policy. If you disagree with any part of this Privacy Policy, please do not use our website.

1. Information We Collect

We may collect the following types of personal data:

1.1 Personal Information

• Name
• Contact information including email address, phone number, and mailing address
• Payment information, including credit/debit card details
• Passport or ID information (for travel bookings)
• Special requests or dietary requirements (for travel accommodations)

1.2 Non-Personal Information

• Browser type and version
• IP address
• Device information
• Website usage data (pages visited, time spent, and actions taken)

1.3 Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic or tailor your preferences. You can choose to accept or decline cookies. Declining cookies may limit the functionality of the website.

2. How We Use Your Information

We collect your personal data for the following purposes:

• Processing bookings and reservations: To arrange travel, accommodations, and related services.
• Customer service: To provide support and address your inquiries or issues.
• Payment processing: To handle payments securely and to issue refunds (if applicable).
• Marketing communications: To send promotional offers, newsletters, or special deals if you have opted-in to receive such communications.
• Legal compliance: To comply with laws and regulations, such as maintaining accurate records for tax or audit purposes.

3. Sharing Your Information

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law. However, we may share your personal data with:

3.1 Third-Party Service Providers

• Airlines, hotels, transportation services, tour operators, and other travel-related service providers to complete your booking.
• Payment gateways and financial institutions to process payments securely.

3.2 Legal Obligations

We may disclose your personal data if required to do so by law, in response to legal proceedings, or to enforce our policies.

4. Security of Your Information

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard the information we collect online.

Despite our efforts, no system is entirely secure. Therefore, we cannot guarantee the absolute security of your data transmitted to our site. Any transmission is at your own risk.

5. Your Rights

Under applicable data protection laws, you may have the following rights regarding your personal data:

5.1 Right to Access

You may request details of personal information we hold about you.

5.2 Right to Rectification

If any information we are holding on you is incorrect or incomplete, please contact us to correct it.

5.3 Right to Erasure (Right to be Forgotten)

You may request that we delete your personal data if it is no longer necessary for the purposes for which it was collected, or if you withdraw consent.

5.4 Right to Restriction of Processing

You can request the restriction of processing where the accuracy of the personal data is contested, or processing is unlawful.

5.5 Right to Data Portability

You can request to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, and have the right to transmit that data to another controller.

5.6 Right to Withdraw Consent

You may withdraw your consent at any time to the continued processing of your personal data for marketing purposes.

To exercise any of these rights, please contact us at the details provided below.

6. Retention of Data

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal obligations, resolve disputes, and enforce agreements. We may retain data for an extended period if required by law.

7. Third-Party Links

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any website you visit via a link on our site.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this page periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please contact us at:

Dealova Tours & Travel
Email: [info@dealovatours.com]
Phone: [+60108764347]